We’ve all seen the articles telling us how to be organised: write a to-do list, use an app, set reminders, colour-code your calendar. And don’t get me wrong, those things absolutely have their place. But if you work in office management, you’ll know that being truly organised goes much deeper than ticking things off a list. It’s not about perfection or having everything under control all the time (spoiler: that doesn’t exist). It’s about building habits and mindsets that help you stay on top of a million moving parts, and being disrupted more times during a day than most of the workforce put together, while still having enough headspace to lead, problem-solve, and deliver. So, what does that look like in practice? It starts with a master list One thing I’ve learned from years of juggling the unexpected is the power of a long list. This isn’t your daily to-do