When people ask me what an Office Manager does, I sometimes pause – not because I don’t know, but because it’s hard to capture the sheer scale of the role in a single sentence. Because here’s the truth: being an Office Manager isn’t about filing paperwork or making the tea (and no, we’re not the default for temperature complaints – though we’ve all played referee in the thermostat wars at some point!). It’s about something much bigger. At its core, the Office Manager role is about maintaining a safe, healthy, and effective working environment. It’s being the glue that holds the workplace together, ensuring staff, clients, and contractors can get on with their work without unnecessary disruptions. Sounds simple on paper. But in practice? It’s anything but. The quiet engine behind the scenes Office Managers are responsible for so much more than people realise. We’re the ones juggling: ✅ Budgets