Double figures. Ten years. It feels strange to write that, because for most of that time, I’ve been focused on what’s next rather than what’s already been done. But with our ten-year anniversary coming up on 18th July, it feels like the right moment to pause, properly, and reflect on what this journey has actually been. Because it hasn’t been straightforward. And it certainly hasn’t been easy. If I go right back, the seed for all of this was planted much earlier in my career. I remember watching my old Office Manager, Jackie, at ING. She was always on the move, solving problems, managing people, making things happen. There was an energy to the role that just clicked with me. I remember thinking, I love the look of that job. That’s me. Twenty years later, that instinct has shaped everything. But the actual starting point of The Office Management Group