Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of services, event tickets, and digital products provided by The Office Management Group Ltd (“we”, “us”, or “our”) via our websites and other sales platforms. By purchasing or engaging with any of our services, you agree to these Terms.

2. Digital Product Sales

This section applies to all downloadable templates, bundles, and other digital resources purchased via:
https://theofficemanagementgroup.com/office-management-templates/ or any other direct download or sales page provided by The Office Management Group.

2.1 Licence & Use

• All digital products are licensed for single-business use only.

• Redistribution, resale, rebranding, or sharing with other organisations is strictly prohibited.

• Products must be tailored to your business and do not constitute professional legal, health & safety, or facilities advice.

2.2 Delivery

• Digital products are delivered instantly via email or direct download after purchase.

• If you do not receive your download, please contact us at contact@theofficemanagementgroup.com.

2.3 Refunds

• Due to the nature of digital downloads, all sales are final.

• We do not offer refunds, returns, or exchanges on any digital product once accessed or downloaded.

3. Event Tickets

This section applies to all tickets purchased for:

• The Office Management Show

• The Office Management Awards

• The Office Management Conference

• Any other OMG-branded events

3.1 Refund Policy

• Refunds will be issued in line with the terms set out on the ticketing platform (e.g. Eventbrite) used for the specific event.

• Please review the cancellation and refund terms on the relevant ticket purchase page.

3.2 Behaviour & Code of Conduct

• All attendees must behave in a respectful and professional manner at all events and in any online or offline OMG community spaces.

• Abuse, harassment, discrimination, or disruptive behaviour will not be tolerated.

• Our events and platforms are subject to our Acceptable Use Policy, and we reserve the right to remove any attendee or user in breach of these terms without refund.

• We reserve the right to remove any attendee for disruptive, abusive, or inappropriate behaviour, with no refund provided.

3.3 Programme Changes

• Event schedules, speakers, and venues are subject to change. We will communicate any updates as soon as possible.

4. General Consultancy Services

This section applies to all clients engaging us for office management consultancy or project work.

4.1 Engagement Terms

• All services are subject to our Standard Terms of Business, which will be issued upon quotation or engagement.

• These include full details of deliverables, payment terms, cancellation clauses, confidentiality, and intellectual property rights.

4.2 Scope of Advice

• Any advice given is based on the information provided to us and current best practices. Clients are responsible for implementation and decision-making.

4.3 Insurance

• The Office Management Group maintains Professional Indemnity and Public Liability Insurance. Certificates are available upon request.

5. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential loss or damage arising from use of our products, services, or events.

• Templates and downloads are provided “as is” without warranty of any kind.

6. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the English courts.

7. Contact

For any questions about these Terms, please contact:
The Office Management Group
Email: contact@theofficemanagementgroup.com
Website: www.theofficemanagementgroup.com

 

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These Terms may be updated periodically. Please refer to this page for the most current version.